Author: Customer Support

Form Options

Teachers can set up Form Options – default values that are personalized and autopopulate their forms.

#1. In the left panel, click on your name:

#2. Next, click on the Form Options tab:

#3. Teachers can set Form-specific Options, or Global Options.

Using Start Date and End Date as an example, a teacher can set these dates in the Form Options section and these dates will subsequently be set and apply to newly created forms.

➡️ Global Options can be linked to multiple forms, ensuring that the data is consistently applied and auto-populated across all forms containing those fields.

➡️ Form-specific options apply to a specific form.  Using the Work Education Agreement as an example, the Placement Start Time, End Time and Schedule can be set by a teacher. Once set, newly created forms will autofill this data.

NOTE:

➡️ Form Options only apply to newly created forms (set Form Options > create a new form > update applied). Form Options do not override data that was already added to previously created forms.

➡️ Form Options are specific to a teacher. Thus, teachers within the same school can customize their own Form Options.

➡️ Additional Form Option fields can be added upon request.

 

CLASSES: Create a New Class / Add or Remove Students / Add a Date Range / Add a Sign Up Code

Classes are used by teachers to organize students into groups (e.g. Semester 1 co-op students).

The Signup Code is used to easily attach students to a Class. i.e. when students enter the provided Signup Code into their registration form, they automatically get added to the Class.
*Please note, teachers will need to add students who have already have an account manually once the class is created.

e.g. Class name: Semester 1, 2024-2025 [teacher name]
Signup Code: 2024sem1

Creating a Class

#1. To begin creating a new class, select your high school on the left tool bar 

#2. Click the Classes icon 

#3. Select the  in the top right corner to create a new class

#4. Enter a name for your Class, you choose! It’s your way of organizing students:
(e.g. Semester 1, 2024-2025 [teacher name])

#5. Add a date range to your class (e.g. from the first day of a semester to the last day of a semester).  The progress bar will reset to zero for returning students, simply hiding logs from previous semesters.

TIP: Students need to select the Class filter (e.g. Sem 2 2020-21) in the Hour section in order for the date range to take effect.
TIP: Beside Total Submissions in the Hour section, we indicate how many submissions are hidden when the Class filter is selected (e.g. 15 submissions hidden by filter).

#6. You will automatically be added as a teacher/coordinator table when you create a new class.

TIP: To remove a teacher from your class code, simply click the "-" symbol beside a teacher's name, and click 
TIP: To add another teacher/coordinator, click the symbol. Use the search bar, or filters to locate teachers/coordinators, then click the check box beside the teacher's/coordinator's name to add them to the class, then Done.

#7. Click  to create this new class

Signup Code

#8. This will cause the sign up code table to pop up and allow you to create sign up code for your class by clicking the  symbol.

NOTE: Providing this code to your class will automatically assign them to it when they register with the code.

#9.  Enter a sign up code (2024sem1) or select the  button to have one created for you:

TIP: Keep your sign up code simple to avoid students from making typos!

#10. To finish, click

Congratulations! Your class is ready to go😀

Adding / Removing a Student from a Class

Students are automatically added to your Class when they register with the Sign Up Code you provided.

#1. To begin, select your high school on the left tool bar to access the main administrator section

#2. Click the Classes icon 

#3. From the table, click on the class that you would like to add or remove a student from.

#4. To add a student, click the symbol in the second table (with the Student column).
Search the list, or use the search bar, or use the filters to locate student(s). Select a student by clicking the check box beside the student’s name, and Done.

TIP: To remove a student from the class, click the "-" remove icon beside the student's name.

#5. To finish, click 

Updating the Semester or Teacher associated with forms

All forms are assigned to a Semester and a Teacher. In order to assign forms to a different Semester or Teacher, follow these steps:

(i) Selectan already created form

(ii) Click the 3-dot menu  that appears at the top of the screen

​(iii) Select the Change Semester or Change Teacher option from the drop-down

(iv) Once selected, a pop-up window will appear. Select the desired option from the drop-down menu (i.e. a different Semester or Teacher).

(v) Click Save to complete the process.

All selected forms will be switched over to a different Teacher or Semester now.

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How do students add e-signatures to forms & to their account settings?

You can save time and paper by having employers, parents/guardians, and teachers/coordinators sign your documents through e-signatures. Please follow these steps to learn more:

Once a form has been created for you (see FAQ), you will notice signature fields at the bottom of the form as follows:

1. Click on a desired signature line

2. A pop-up window will appear where a signature can be added.

3. Ask the signatory to add their signature to the line, and to enter their First name, Last name and Email address

NOTE: The signature can be added to any touch screen with a finger or stylus; a signature can also be added via any computer with a computer mouse

4. Click

5. After signing the form, the following screen will appear:

 

6. Click

Once a signature is confirmed, the signature will appear on the web form as follows:

6. Click  in order to save the signature, or  the form in order to export the signature to a PDF form. Print the PDF form or save the form electronically when you are ready!

My Signature

You will notice a My Signature button. Teachers can save their signatures to their Account settings in the form software (see image below). Follow steps 1 to 5 in order to add a signature to your Account settings.

After you save a signature to your account settings, this signature can be added to any form by clicking the My Signature button.

 

1. Click on the signature line under your Account settings.

2. A pop-up window will appear where a signature can be added

  • Add a signature using your finger (for touch screens) or a computer mouse, and enter your First name, Last name and Email address

 

3. Click Sign

4. After signing the form, the following screen will appear:

 

5. Click Confirm

Once a signature is confirmed, the signature will appear on the account as follows:

6. Click Save to complete the process.

How do Organizations/Employers & Parents/Guardians Approve Hours?

Organizations/Employers & Parents/Guardians can approve or decline student hours via email by following these simple steps:

#1. Organizations/Employers & Parents/Guardians will receive an email message regarding student hours

#2. Click the   button in the email

#3. Review the information the student shared, and click  or 

That’s all! You’re done 🙂

For more information regarding the process, please see details below:

1. When a student submits their hours for approval, the organization/employer will receive an email from Hour Republic.

  • The email comes from Hour Republic (noreply@hourrepublic.com)
  • The subject of the email is: Please verify hours for [name of student]
  • Placement (co-op) hours are typically submitted weekly

2. Open the email, scroll to the bottom, then click on  to approve or decline the hours

3. You will be taken to a screen where you will have a chance to review the hours and submit a comment (optional)

4. Once you are finished reviewing the hours, you may select  or

5. A verification message will appear as follows:
Thank you. The status of these hours has been updated. Have a great day!

TIPS

If the student has sent out hours for approval and the organization has not received the email, then here a couple of possible reasons why:

1. The email may have been sent to your Spam folder.

2. The student may have input the email address incorrectly; double check with the student to ensure the email address is accurate.

Why isn’t an organization/employer or parent/guardian receiving my email for the verification of hours?

Here is a more detailed FAQ on a similar topic.

Are organizations/employers and parents/guardians required to create an account?

No, employers and parent/guardians are not required to create an account.

Students have an account where they add hours and you will receive an email that summarizes those hours and you can accept or decline the student’s hours with the option to leave a comment.

Click here to view the organization/employer fact sheet, which teachers can share with any supervisors. (Click here for the French version).

A Student is Missing When Creating Forms

If you are having trouble locating a student when creating a form, then please read below for possible reasons.

A) The student is being filtered out

Remember to check your filters! It’s possible that students are being filtered out by one or more of the following filters. The most common culprit is the Semester filter.

  • Teachers can clear the filters, including the Semester filter when selecting students? i.e. click Create Forms button > on the student select page clear all filters or select the Semester or Class filter you need.
  • You can remove filters by clicking on them and setting them to All or by clicking on the x located inside the drop-down:

B) The students’ settings are not up-to-date

  • Students who were previously enrolled in co-op may still be associated with their previous semester.
    • Or, the student may be associated with a different semester in the file that your IT department shares with us.
    • Our semester filter defaults to the current semester . There is a time period, close to semester change, where you may want to locate students for an upcoming semester (i.e. around Feb 1st, the default semester filter switches to Sem 2).  Students may be associated with the upcoming semester.

➡️ You can update the semester that a student is associated with under the student’s profile:

#1. Students section: locate and click on the student’s name to access their student profile

#2. Click the icon to access the General tab

#3.  Under the General tab, update the Semester field and click to Save your changes:

C) Student data has not been shared with us yet

If the student is still not showing up after the filters have been cleared, this means that they probably are not in our database.

If the student has just joined your co-op/ class, it can take up to 24 hours for their data to become available in our system. It depends on when the data is captured by your IT department and when it is subsequently shared with us.

If 24 hours have passed and the student is not accessible when creating a form, then we recommend reaching out to our customer service team at info[@]charityrepublic.com. Please share the full name of the student and their OEN.

 

 

Mass e-signature requests

How do I send an e-signature request to more than one person & for more than one form at the same time?


#1. Select one or more form(s)
➡️ Teachers can select different forms & multiple students. 

Example of selecting more than one student and form type (e.g. WEA and OYAP forms):

#2. Select the mass email icon at the top of your screen 

#3. Select the signature type from the drop-down

➡️Teachers might not see certain signature types (e.g. parent/guardian signature) because the selected form does not have that signature type.
e.g. If a form does not have a Parent/guardian e-signature, then Parent/Guardian Signature will not show up as an option in the drop-down.

#4. Make your selection: select student(s) by form type and click

➡️ Teachers have the option to add a message. This message will apply to all selected students and forms.

➡️ You will be asked to confirm your selection one more time (Are you sure you want to send these signature requests?). Click Send again.

Can I send an e-signature request for more than one form?

Yes.

Can I send an e-signature request for more than one student?

Yes.

Can I send an e-signature request to more than one employer? More than one parent/guardian?

Yes.

Can I send an e-signature request to employers & parents/guardians at the same time?

No, not for mass e-signature requests. Teachers can only pick one signature type at a time (e.g. employer e-signature request). Teachers can send multiple parent/guardians e-signature requests (for multiple students) at the same time; the same is true for employer e-signature requests.

➡️ However, within an individual form, teachers can send e-signature requests to the parent/guardians, employer and student at the same time (FAQ).

Are the requests for each form combined into one email or sent separately?

When using the mass e-signature feature, e-signature requests for multiple forms are combined into one email.

For example, if teachers send an employer a request to sign 2 different forms, then both forms will appear in one email.

How do teachers know if an e-signature request has been sent?

A Request Already Sent section will appear:

Why do I need to select a section for certain forms?

If more than one of the same signature type exists on a form, then those signature requests must be sent separately (i.e. 2 different parent/guardian signatures on the same form).

I selected a student’s form but the Parent/Employer Signature request does not show up.

It’s possible that the form has already been signed. If that’s the case, then the request to sign will no longer appear. For example, if a parent/guardian e-signature request is selected but the parent has already signed the form, then the request to sign will no longer appear.

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What if an email address is missing?

If an email address is missing, then teachers have the option to Edit and add an email address.

  • For parents/guardians, the email address pulls from the form or the Contact section.
  • For employers, the email address pulls from the selected employer in the form.

Tags for Students

Tags are used to easily identify SHSM and OYAP students in Hour Republic.

How do I add a tag?

Option #1. The Tag section can be accessed under a student’s profile: 
Simply check off the desired tag(s), and Save.

Option #2. Tags are automatically set when a new OYAP and/or SHSM form is created, or when an OYAP or SHSM form is modified and saved.

Option #3. If your IT department has indicated that a student is an OYAP or SHSM student (in the file that is shared with us), then tags are automatically set for a student.

NOTE: Option #2 and #3 are 'going forward' features. These tags will only appear for recently created forms or recently imported students because this feature did not exist previously.

Appearance of tags

(i) Tags appear at the top of a student’s profile: 

(ii) Tags appear when selecting students to create a new form: 

(iii) Tags appear for already created forms:

Imported tag 

You may notice an Imported tag when you are selecting students to create new forms. This means that your IT department provided us with student data and this data was imported. If an Imported tag does not appear, then the student simply registered an account and was not imported.

NOTE: This is a 'going forward' feature. The Imported tag will only appear for recently imported students because this feature did not exist previously.

How to Locate Volunteer & Placement Opportunities

Click on the Opportunities section  in the left panel or,
locate opportunities from your Dashboard.

In the Opportunities section, you can view placement opportunities by Organization, Position, Location, and Sector. If a placement has an address set, then it will appear on the map as well.

Examples of opportunities:

Click on a specific placement to review any details associated with the placement – this includes the placement description, qualifications and contact information.