Webinar Schedule

We host live webinars where we walk you through our software (from start to finish), and answer any questions that you may have.

Co-op Hour & Activity Tracking
Tuesdays @ 12:00pm
Wednesdays @ 10:00am

Form & Learning Plan Generator
Wednesdays @ 12:30pm
Thursdays @ 1:00pm

Volunteer Hour & Activity Tracking
Thursdays @ 11:30am

*All times are in EST.

If you are interested in attending, then email us at info[at]charityrepublic.com with the time slot(s) that you are available. Then, we will happily share the webinar details with you.

OYAP: How to Export / Print Forms, Letters, Certificates and Cards

Export and print OYAP forms for one student 

After creating an OYAP form for a student, click the Export button in the
top-right corner of the form. You can choose to export the following OYAP forms:

  • OYAP Participant Application Form, sections 1 & 2 (“Form PDF”)
    The OYAP card appears on page 4 of this document.
  • OYAP Letter
  • OYAP Certificate
    This OYAP certificate is meant to be printed on the Ministry's OYAP paper template that is used for certificates

Export and print OYAP forms for multiple students

  1.  In the main Form section, under Recent Forms, (i) select the OYAP Form under the Recent Forms section and then, (ii) select the student forms that you wish to export
  2. Click on the Export Forms icon. You can choose to export the Form PDF, OYAP Certificate or the OYAP Letter. Once exported, the forms are collated into one PDF document that teachers can download or print.

How do I join a webinar?

If you would like to join one of our webinars and learn more about the webinar software we use, please follow these steps:

A. How do I sign up for a webinar?

1. Click here to view our webinar schedule.

2. To join a webinar, please email us and share the following details:
= The date and time that you are available
– The software that you would like a demo of:

Placement / Co-op Tracking
Form Developent (e.g. Work Education Agreements)
Volunteer Hour & Activity Tracking
Faith-Based Hour & Activity Tracking
Extracurricular Hour & Activity Tracking
Certification Tracking
Employer Database

NOTE: Our webinars are live and run for approximately 30 minutes. We answer all of your questions and help you get set up with Hour Republic.

B. In which format are the webinar details shared?

Once we have scheduled you for a webinar, you will receive an email prior to the webinar with of all of the relevant details. For example, the email will appear as follows:

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/123456

You can also dial in using your phone.
Canada: +1 (647) 555-5555

Access Code: 123-123-123

New to GoToMeeting? Get the app now and be ready when your first meeting starts:
https://global.gotomeeting.com/install/123456

C. How do I join the webinar?

1. Click on the “Please join my meeting” link

2. When you click on the link, you will get the option to:
(i)  Click Join on the Web button to run the software in your current web-browser (does not require downloading GoToMeeting)
OR
(ii)  Click Download the App (this step is not required)

3. Once you click one of these options, you will be taken to a page where you can turn your microphone and camera on or off by toggling the corresponding icon. You are not currently in the webinar so you can take your time setting this up.

4. Once you’re content with the settings (tips below), click the  button to join the webinar.

SETTING TIPS

You can also change your username by clicking the  icon next to your name

If you’re not sure your microphone is working, you can click the  icon in the top right corner to open up the Settings.

Once you’re on the Settings page, you can test your microphone and the speakers by toggling the icons next to the appropriate field. You can also opt to call-in by clicking on the Phone tab.

Ready to leave the call? Click the Leave Meeting button at the bottom of your screen.

ICON GUIDE

10. During the webinar, there will be a series of icons in the top right that you can access. The icons are as follows:


Lets you know how many people are in the meeting as well as their usernames.


If your microphone is turned off or if your audio is not working, then the Chat
feature is a great way for you to type any questions you have to the presenter.


If there are any issues with the sound quality of the presenter or your
microphone, then check the Settings to fix any audio problems.


Would you like to discuss your experience with GoToMeeting? Or perhaps change to Fullscreen mode? Have audio issues that can’t be fixed in the Settings? If any of these questions apply to you, then click on the Miscellaneous icon.

 

Hour Republic FAQs Guide

Look no further than this guide to direct you to the FAQ you need

General
•    Getting Started Guide
•    How do Teachers/Coordinators sign-up?
•    How do I reset my password and find my username?
•    General Questions
•   How do I send a message to an individual, group, or a class?
•    Pre-placement Activities
•   How do I create a Demo Student account?
•   How do I Locate Unapproved Hours?

Main Administrator Section
•    How do I create a new class? 
•    How do I create a sign up code? 
•    How do I add a new resource?
•    How do I add Bulk Achievements?
•    Adjusting the progress bar
•    Disable/hide certain sections and fields
•    How do I add or change my school’s logo
•    Student Types
•    How do teachers/coordinators customize the Achievements drop-down?
•    A Student is Missing from my Class (Hour Tracking)
•   Why can’t I see students on my Students section?

Employer/Organization
•    How do I add new Organizations/Employers?  
•    How do I add contacts to an Organization/Employer?  
•    How do I add a Volunteer or Placement opportunity?
•    How do Organizations Approve Hours?
•    Published and Public Positions/Opportunities
•    Active vs Pending Organizations/Employers
•    Why isn’t an organization receiving my email to verify hours?

Students
•   
How do students sign-up?
•    How do I add Volunteer and Other Hours?
•    How do I add Placement/Co-op Hours?
•    How do I print a report of my hours?
•    How do I manage my Student Dashboard?
•    Icon Guide
•    How do I Assign an Organization to a Student?
•    How do I see when students registered or logged in last?
•    How does a Student Add More than One Shift?
•    What if a Student has Two Employers/Supervisors?
•    How do Students and Teachers/Coordinators Create an Achievement?
•   How do I Track Overnight Shifts?

Reflections/Journals
•    How do teachers add new Reflection/Journal topics? 
•    How do students submit a Reflection/Journal?
•    How do teachers mark Reflections/Journal topics?
•    How do students delete a Reflection/Journal?

Reports
•    How do I generate a report? 
•    How do I generate a PDF version of reports?
•    How do I print a report of my hours?

Calendar
•    Colour Coding in the Schedule
•    Navigating the Calendar
•    How do I create a PDF Version of the Calendar?

General Questions

General Questions:

Q. How do I reset or update my password?

A. Please follow these instructions to reset or update your password here.

Q. What is a label?

A. The purpose of labels are to let students and teachers/coordinators easily keep track of their work (e.g. hours) by writing short descriptions or ‘subjects’. For example, students can set a label for hours to “Week #1”, “Week #2”, and so on. Or, “AM” for morning placements.

Q. What is the upload or attachment size limit?

A. You can attach or upload files up to 10 megabytes (MB) in size.

If you weren’t able to find the answer to your question, please contact our customer support team at info@charityrepublic.com

How do I clear my cache in Chrome, Firefox and Microsoft Edge?

To speed things up and conserve communications bandwidth, browsers (e.g. Chrome, Firefox) attempt to keep local copies of pages, images, and other content you’ve visited, so that it does not need to be downloaded again later. Occasionally this caching scheme goes awry (e.g. the browser insists on showing out-of-date content) making it necessary to bypass the cache and force your browser to re-download a web page’s complete, up-to-date content.

In Chrome

On your keyboard, press the Ctrl button and F5 key at the same time

or,

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to “Cached images and files,” check the box.
  6. Click Clear data.
  7. Close Chrome completely (all tabs), and re-open Chrome again to notice the effects of clearing your cache.

NOTE: There is no need to check off the Cookies and Browsing History boxes when clearing our cache. That could remove saved content and passwords from your computer.

Reference: Google Account Help; Wikipedia

In Firefox

1. On your computer, open Firefox

2. Click on the  icon in the top right corner

3. Next, Select the Privacy & Security settings on the left side of the screen

4. Scroll down until you find the Cookies and Site Data then click on Clear Data

5. A menu will pop up with 2 options, make sure to uncheck the Cookies and Site Data option or else your saved login information will be deleted.

6. Select  then exit your settings, any changes you make are automatically saved

Reference: Support Mozilla

In Microsoft Edge

1. On your computer, open Microsoft Edge

2. Click on the  icon in the top right corner

3. Next, Select the Privacy, search, and services settings on the left side of the screen

4. Under Clear browsing data, select the  button

5. Set the Time Range to the desired setting

6. A pop-up menu will appear, uncheck Browsing history, Download history, and Cookies and other site data. Make sure Cached images and files is checked.

7. Click on the  button then exit your settings

Reference: Lifewire