How do I send a message to an individual, group, or a class?

How to Message a Class

1. To begin, select the icon in the top right corner

2. Select the icon in the top right corner

3. Next, choose who you would like to message using the Recipients drop down

4. A pop up box will appear with a list of individuals at your school, at the top will be a series of filters, set all the filters to All, except the Class filter, set it to your class

NOTE:

  • if you do not have a class set up, please see this FAQ
  • You can also combine filters, for example, you can set all filters to All, except the Status filter and Class filter, set Status to active and the Class filter to your class and send a message at all active members in your class.

5. Once your class pops up, click the check box next to the Student column to select all of your students

6. Click 

7. Once the recipients have been chosen, fill out the subject, message, and if you would like, attach a file (Excel, image, PDF, etc.).

8. When you’re done, click 

9. Your class will receive an email notification regarding the message you just sent

NOTE: Please request your class to check their spam/junk folder if they cannot find the email just in case they have spam filters set up

How to Message an Individual/Group

1. To begin, select the icon in the top right corner

2. Select the icon in the top right corner

3. Next, choose who you would like to message using the Recipients drop down

4. A pop up box will appear with a list of individuals at your school, type in the first name OR last name of an individual you would like to send a message to

NOTE: If the individual does not show up, make sure all the filters are set to All

5. Click the checkbox next to their name then click 

6. Repeat Steps 4-5 until you have chosen everybody in the group

7. Once the recipient has been chosen, fill out the subject, message, and if you would like, attach a file (Excel, image, PDF, etc.).

8. Once you’re done, click 

9. The group will receive an email notification regarding the message you just sent

NOTE: If the individuals in the group do not receive the email, please request they check their spam/junk folder just in case they have spam filters set up

 

How do students delete a reflection?

In need of deleting one your reflections? Then follow these steps:

  1. Go to your Reflections / Journal Topics tab and click on the reflection you would like to delete

2. Next, click the Delete button

3. Once you click this, you will get a prompt to confirm your decision. Select OK to permanently delete your reflection

NOTE: These steps apply to deleting hours, achievements, notes, check-ins and attachments as well. For example, you can visit your Hours page, click on the hours you would like to delete, then select the Delete button to permanently remove them.

 

General Questions

General Questions:

Q. How do I reset or update my password?

A. Please follow these instructions to reset or update your password here.

Q. What is a label?

A. The purpose of labels are to let students and teachers/coordinators easily keep track of their work (e.g. hours) by writing short descriptions or ‘subjects’. For example, students can set a label for hours to “Week #1”, “Week #2”, and so on. Or, “AM” for morning placements.

Q. What is the upload or attachment size limit?

A. You can attach or upload files up to 10 megabytes (MB) in size.

If you weren’t able to find the answer to your question, please contact our customer support team at info@charityrepublic.com

How do I generate a report?

To begin, select Reports icon on the left tool bar 

1. You can choose to generate reports for General Information, Demographics, Hours, Scheduling, Statistics, Organization/Employer, and Reflection/Journals

2. Select the report type you would like to generate

3. Use the search bar, date range and filters to customize the report and sort the data or leave it as default to generate all data

4. When you are ready, click the in the top right corner to generate the report

5. A separate tab will open up with a report, but you can also download the report by clicking  to customize the report further

 

How to Generate an Hour Report

1.  Select the  tab

2. Scroll down to the Hours section and select a report, we recommend the Overalls Hour Report.

3. There will be a number of filters which you can adjust. If you are looking to run a report on your class, make sure you set the Class filter to your class, otherwise, the report will encompass your entire school.

4. Once you are done adjusting the filters, click .

5. You can now export your report to Excel by selecting .

How do I add new resources?

Teachers/Coordinators can add resources (e.g. background information, program requirements, etc.) that will appear for each student.

1. To add a resource, select your high school on the left tool bar 

2. Click this icon  to access Resources

3. Select the  to add a new resource

4. Add a photo, PDF or document (e.g. .doc) as an attachment or link to video or website

5. Add a label (e.g. Student Training Video, Safetly Checklist, etc.)

6. Choose to add a Description of what the file is, or instructions for the student

7. To finish, Click Save

How do students add volunteer hours?

To begin, select the  icon on the left toolbar.

1. Select the button in the top right corner of the page

2. Students have the option to Label their hours (e.g. Week 1)

3. Under Category, students can choose from Volunteer, Placement / Co-op, Extracurricular, Peer Tutor, Training and/or Faith-Based hours (options vary by school)

4. Next, students can search for an Organization/Employer. If the organization is not present, then students can add a new organization by clicking the icon

Students can fill out the Organization Name, Supervisor Name, Email, Phone Number, and their Position (e.g. Food Pantry Volunteer)

5. Students can add Skills learned and a Description of their volunteer activities

6. For the Type of Hours field, students can either add hours as a
(i) Block (e.g. January 1 to March 31)
(ii) Shift (e.g. the specific date and time such as September 9, 9:00am-5:00pm)
(iii) Weekly (e.g. shifts for a particular week, Monday to Sunday)

7. Add Parent/Guardian email

8. Review the guidelines and eligibility criteria link and when ready, check off the verification box:
“I verify that this activity meets the guidelines and eligibility criteria for community involvement.”

9. Once a student has added and reviewed their hours, the student can either select the Save button to save hours, or Save and Submit to submit hours to both the Organization/Employer & Parents/Guardian (an email will be sent to both at the same time)

How do students copy a log?

Students can create a copy of their hours by clicking  at the right side of the desired hour entry, and selecting Copy. This will create an identical Draft of the hours.

If students have consistent hours each week (e.g. 9:00am to 12:00pm), then they can add hours and save those hours as a template. Students can leave the template in Draft status, add a “Template” label to the hour log, and copy that template each week.

How do students print a log?

Students can export a copy of their hours by clicking  at the right side of the desired hour entry, and selecting Export. This will export a document that can be saved electronically and/or printed.

How do Teachers/Coordinators mark Reflections/Journal topics?

Q: How do I mark a Student’s Reflection?

A: Under the Students Section, select a student’s name then click on the Reflections icon  to review, mark and leave comments on students’ reflections.

1. Click on the desired Reflection

2. Scroll down to the bottom of the page to find the Mark section

3. Enter in a mark (eg. 7/10, 3 out of 5, 75%, A+, etc.) and comment (optional)

4. Click the Save and Approve button at the top of the page to save the mark and comment.

NOTE: The student can view this mark in the student Reflection section

Hour Status Definitions

Draft
A student has saved (Save button) the information but has not submitted (Save and Submit button) the log for verification.

Pending
A student has submitted (Save and Submit button) their log (to an employer for their placement; to a parent/guardian and organization) but it has not been verified or declined yet.

NOTE: Students and teachers/coordinators can re-send the hour log as a reminder to verify hours by clicking the Save and Submit button again. Teachers/coordinators can also Decline a log to turn it back into a Draft log to re-submit for verification.

Declined
Student hours were declined by the placement supervisor or by a teacher/coordinator. Possible reasons: the information submitted by the student was not accurate, there was not enough detail, and/or the student forgot to mention a task or project.

Verified
Student hours were verified by placement supervisor or by their teacher/coordinator (Save and Approve button).