How do I clear my cache in Chrome, Firefox and Microsoft Edge?

To speed things up and conserve communications bandwidth, browsers (e.g. Chrome, Firefox) attempt to keep local copies of pages, images, and other content you’ve visited, so that it does not need to be downloaded again later. Occasionally this caching scheme goes awry (e.g. the browser insists on showing out-of-date content) making it necessary to bypass the cache and force your browser to re-download a web page’s complete, up-to-date content.

➡️ Before proceeding with the steps below in your Settings, try pressing Ctrl+F5 to clear the cache on your page. Or, some browsers such as Chrome will automatically clear cache when the browser is closed (i.e. close all tabs & windows, then re-open Chrome). This could be all that is necessary to clear your browser's cache. If not, please review the other options below.

In Chrome

On your keyboard, press the Ctrl button and F5 key at the same time

or,

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to “Cached images and files,” check the box.
  6. Click Clear data.
  7. Close Chrome completely (all tabs), and re-open Chrome again to notice the effects of clearing your cache.

NOTE: There is no need to check off the Cookies and Browsing History boxes when clearing our cache. That could remove saved content and passwords from your computer.

Reference: Google Account Help; Wikipedia

In Firefox

1. On your computer, open Firefox

2. Click on the  icon in the top right corner

3. Next, Select the Privacy & Security settings on the left side of the screen

4. Scroll down until you find the Cookies and Site Data then click on Clear Data

5. A menu will pop up with 2 options, make sure to uncheck the Cookies and Site Data option or else your saved login information will be deleted.

6. Select  then exit your settings, any changes you make are automatically saved

Reference: Support Mozilla

In Microsoft Edge

1. On your computer, open Microsoft Edge

2. Click on the … icon in the top right corner

3. Next, Select the Privacy, search, and services settings on the left side of the screen

4. Under Clear browsing data, select the  button

5. Set the Time Range to the desired setting

6. A pop-up menu will appear, uncheck Browsing history, Download history, and Cookies and other site data. Make sure Cached images and files is checked.

7. Click on the  button then exit your settings

Reference: Lifewire

e-Signature of Volunteer Hours

Students can obtain e-signatures for volunteer hours. Simply present your smart phone (or any device that has a touch screen), and your supervisor or parent/guardian can sign with their finger on the spot.

1. Add Hours button, volunteer hours (or, Edit for existing hours)

2. Complete volunteer hour and activity fields, and Save.

3. Select the Verify by Signature button near the bottom of a Draft or Pending log (select Edit link to view).
*Remember to check the box indicating that the hours are eligible and meet the school board’s community hour requirements

Verify by Signature button

4. Present the signature pad screen to your volunteer supervisor or parent/guardian.
They can sign off using their finger or a mouse (if it’s a touchscreen computer). Then, click Confirm.

Parent signature field

5. Volunteer hours will show as Verified Verified signature button

or Pending if you are still waiting for a signature Pending signature button

6. An email confirmation message will be shared with the person who verified the hours (volunteer supervisor or parent/guardian), indicating that they verified the hours on that day, with an image of their signature. They can edit the verification status if necessary.

NOTE: Students are still able to use the e-mail verification option if preferred [FAQ].

How do I override the total hours of a student’s Weekly Log?

If you have been in a situation where your student incorrectly inputted their shift hours and you had to manually fix each and every one of the shifts, then this feature is perfect for you. Our Total Hour Override feature allows teachers to quickly change a student’s total hours for a weekly log without having to worry about monotonously fixing each incorrect shift. To override a student’s hours, please complete the following steps:
1. Go to your Placement Dashboard and click on the desired student

2. Click on the edit link next to the incorrect Weekly Log

3. Scroll down to the Total Hours and click on the pencil icon

total_hours

4. Type in the correct total hours

5. Click save

What is the Approved Check Mark on the Student’s Hour Section?

When a student’s hours are Verified by an employer, a teacher has the ability to ‘Approve’ the hours. This feature is available for both the Placement and Volunteer dashboards.

The purpose of this to serve as an indicator to the student that they are on the right track. The check mark also allows teachers to keep track of which logs they have reviewed to date.

Under the Approved column, once you have clicked the Approved button, the checkmark will appear yellow indicating you have reviewed and approved these hours. Verified hours that are not approved and Non-Verified hours will appear as blank.

Tips for Searching Employers

Before adding a new employer, please ensure that you have searched the employer database first.

The search bar is smart. If you type in a few letters, it will find a match. It is better to type in a few letters than the entire name of an employer just in case it is spelled differently.

If you type in “Tim”, then anything with “Tim” will come up. If you type in “Hor”, then all of the Tim Hortons stores will come up. But if you type in “Horton’s” into the search bar, our system will not recognize the apostrophe if the employer is not spelled that way.

For instance, we want to avoid this: “Community Living X County” spelled 3 different ways:

Community Living X County
Community Living- X
X County Association for Community Living

Other tips to consider:

Sometimes a company will have “and” in their name, or use “&” instead:
Tool & Mould, versus Tool and Mould

Sometimes a word is spelled incorrectly:
“Day care” versus “Daycare”

Sometimes there is an apostrophe, and sometimes not:
Gilligan’s Restaurant vs Gilligans Restaurant

Please keep this in mind when searching for employers and before adding a new one. We want to avoid adding duplicates to the system.

How do I view current and previous student weekly logs?

To locate specific student logs/placement hours, please complete the following steps:

  1. Go to the Student Section
  2. Click on the name of the desired student
  3. Once you’re on the student profile, there will be a Semester option under Add Hours
  4. Click on the drop-down menu and select the appropriate option                                 semester
  5. Lastly, please click on unnamed to filter the logs/hours

Now only logs/hours from that term will appear on the student’s profile.

NOTE: We never delete logs/hours just in case they need to be accessed again.

How do I decline and delete pending hours?

Declining Pending Hours

Pending hours can be declined by completing the following steps:

  1. Click on the  tab at the top of the page to show your hours and their related status
  2. Click on the Pending hours you wish to decline
  3. Once you’re on the Hours page, click the  button in the top right corner
  4. Click on this button to change your Pending hours into Declined hours

Deleting Hours

Hours can be deleted by completing the following steps:

  1. Click on the  tab at the top of the page to show your hours and their related status
  2. Click on the hours you wish to delete
  3. Once you’re on the Hours page, click the  button in the top right corner

NOTE: If you accidentally delete the wrong hours, please send the name of the student and any details you recall to info@charityrepublic.com so that we can restore the hours for you.

 

 

How can I save or print one page of a form?

If you are interested in saving and/or printing only one page of a form, follow the steps below:

  1. Save and Export the form in Hour Republic by clicking the button shown here:saveexport
  2. Select the Print icon print
  3. Type “1” in the Pages field (outlined by the yellow circle in the image below) to only print or save page 1. Change the number to match the number of the page you want to print (e.g. “2” if you want to print page 2)  prin1
  4. Select the Print button (blue button in the picture above) to save/print the specified page