A. General – Hour Republic FAQs

Forms FAQ Guide

Need some help navigating our Form software? You’ve come to the right place.

General
• How do I access the Forms (document generation) software?

Form FAQs
•   Teachers: How do Teachers create forms in Hour Republic?
•   Students: How do Students create forms in Hour Republic?
•   How do teachers add and send email signature requests?
•    E-Signature Features
•   How do I send mass e-signature requests?
•    Exporting and printing forms and learning plans
•    How do I add expectations to learning plans?
•    How do I copy or re-use an existing form or learning plan?
• How do employers and parents/guardians provide e-signatures?
•   How do I Find a Missing Student in the Forms Software?
•   How do I re-order the forms?
•   How do I bulk update the semester and teacher on a form?

• What are student tags used for?
• How do teachers update their phone number?

Employer/Organization
• How do Employers and Parents/Guardians provide e-signatures?
• How do I create employer specific expectations for the SCELP form?
• Tips for Searching Employers
•   How do I add contacts to an employer profile?
•   How do I add an employer or edit an existing employer?
•   How do I add positions to an employer profile?
•   How do I add employer expectations?

Teachers/Admin: Where do I update my phone number?

When logged in, you will notice the account holder’s name in the left panel.

#1. Click on the gear icon

#2. Select the Contacts tab & enter your telephone details:
– Select Phone from the drop-down
– Add a Label (e.g. School phone)
– Add your telephone number

Mass e-signature requests

How do I send an e-signature request to more than one person & for more than one form at the same time?

#1. Select one or more form(s)
➡️ Teachers can select different forms & multiple students.

Example of selecting more than one student and form type (e.g. WEA and OYAP forms):

#2. Select the mass email icon at the top of your screen

#3. Select the signature type from the drop-down

➡️Teachers might not see certain signature types (e.g. parent/guardian signature) because the selected form does not have that signature type.
e.g. If a form does not have a Parent/guardian e-signature, then Parent/Guardian Signature will not show up as an option in the drop-down.

#4. Make your selection: select student(s) by form type and click

➡️ Teachers have the option to add a message. This message will apply to all selected students and forms.

➡️ You will be asked to confirm your selection one more time (Are you sure you want to send these signature requests?). Click Send again.

Can I send an e-signature request for more than one form?

Yes.

Can I send an e-signature request for more than one student?

Yes.

Can I send an e-signature request to more than one employer? More than one parent/guardian?

Yes.

Can I send an e-signature request to employers & parents/guardians at the same time?

No, not for mass e-signature requests. Teachers can only pick one signature type at a time (e.g. employer e-signature request). Teachers can send multiple parent/guardians e-signature requests (for multiple students) at the same time; the same is true for employer e-signature requests.

➡️ However, within an individual form, teachers can send e-signature requests to the parent/guardians, employer and student at the same time (FAQ).

Are the requests for each form combined into one email or sent separately?

When using the mass e-signature feature, e-signature requests for multiple forms are combined into one email.

For example, if teachers send an employer a request to sign 2 different forms, then both forms will appear in one email.

How do teachers know if an e-signature request has been sent?

A Request Already Sent section will appear:

Why do I need to select a section for certain forms?

If more than one of the same signature type exists on a form, then those signature requests must be sent separately (i.e. 2 different parent/guardian signatures on the same form).

I selected a student’s form but the Parent/Employer Signature request does not show up.

It’s possible that the form has already been signed. If that’s the case, then the request to sign will no longer appear. For example, if a parent/guardian e-signature request is selected but the parent has already signed the form, then the request to sign will no longer appear.

What if an email address is missing?

If an email address is missing, then teachers have the option to Edit and add an email address.

For parents/guardians, the email address pulls from the form or the Contact section.
For employers, the email address pulls from the selected employer in the form.

Registering for Hour Republic via Google (Students)

#1. Navigate to the Hour Republic home page and click Register in the top-right corner

#2. Click the Sign up with Google button

Only use the email address assigned to you by your school district or institution. Do not use your personal email address unless told otherwise.

➡️ You might also see Google in the top-right of your screen (depending on how Chrome is configured). If so, click the Continue button.

#3. Select your Google account.
If your email account does not automatically appear, then select Use another account

#4. Enter your school-assigned Email address (or confirm that it is accurate), and click Next

#5. Enter the password associated with your Google account, and click Next, then Confirm

#6. Select your School District or Institution as well as your School or Program, and click Next

➡️ If the email domain that you tried registering with does not match, then you will see a message like this:

#7. Complete the registration form and click Next

Password Tips
– Passwords require a length of at least 8 characters
– 8 character passwords require at least one special character
– Passwords with 9 or more characters don’t need any special characters, capitals or numbers
– We recommend creating a password that consists of 2 random words (or more) followed by a 3 character number. For example: word-word-word#

Congratulations and welcome to Hour Republic! 😀

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Already have an account?
If you registered for an Hour Republic account previously, then you will be redirected to the login page. Please login, or reset your password if necessary.

Registering for Hour Republic: How do teachers sign up via hourrepublic.com?

Please note that teacher accounts undergo an internal verification process before access is provided. For quicker access, please email             info[at]charityrepublic.com and notify our team when you have registered for a teacher account.

#1. Click here to start the teacher registration process.

#2. Enter your school-assigned Email address & click Next, or click the Sign up with Google button

*Only use the email address assigned to you by your school district or institution. Do not use your personal email address unless advised.

#3a. If Sign up with Google is selected, then proceed to this FAQ: Google Sign Up

#3b. Select your School District or Institution as well as your School or Program, and click Next

➡️ If the email domain that you tried registering with does not match, then you will see a message like this:

#4. “Thank you for registering!”
We sent you a verification email. Check your email to continue the registration process.

The email comes from noreply@hourrepublic.com and the link will expire in 2 hours. If it has expired, then try registering again, and a new email will be sent.

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➡️ If you did not receive the email, then:
(i) Check your spam or junk folder
(ii) Search your email for: noreply@hourrepublic.com
(iii) Report the issue to our customer service team

#5. Click the Complete Registration button in the email that you received

#6. Complete the registration form and click Next

Password Tips
– Passwords require a length of at least 8 characters
– 8 character passwords require at least one special character
– Passwords with 9 or more characters don’t need any special characters, capitals or numbers
– We recommend creating a password that consists of 2 random words (or more) followed by a 3 character number. For example: word-word-word#

Congratulations! 😀

Please note that teacher accounts undergo an internal verification process before access is provided. For quicker access, please email info[at]charityrepublic.com and notify our team when you have registered for a teacher account.

Already have an account?
If you registered for an Hour Republic account previously, then you will be redirected to the Sign In page. Please login, or reset your password if necessary.

Registering an Account: How do students sign up via hourrepublic.com?

#1. Navigate to the Hour Republic home page and click Register in the top-right corner

#2. Enter your school-assigned Email address & click Next, or click the Sign up with Google button

*Only use the email address assigned to you by your school district or institution. Do not use your personal email address unless told otherwise.

#3a. If Sign up with Google is selected, then proceed to this FAQ: Google Sign Up

#3b. Select your School District or Institution as well as your School or Program, and click Next

➡️ If the email domain that you tried registering with does not match, then you will see a message like this:

#4. “Thank you for registering!”
We sent you a verification email. Check your email to continue the registration process.

The email comes from noreply@hourrepublic.com and the link will expire in 2 hours. If it has expired, then try registering again, and a new email will be sent.

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➡️ If you did not receive the email, then:
(i) Check your spam or junk folder
(ii) Search your email for: noreply@hourrepublic.com
(iii) Report the issue to your teacher
(iv) Your teacher/coordinator has the option to email you an invitation link (Teacher invitation link FAQ)

#5. Click the Complete Registration button in the email that you received

#6. Complete the registration form and click Next

Password Tips
– Passwords require a length of at least 8 characters
– 8 character passwords require at least one special character
– Passwords with 9 or more characters don’t need any special characters, capitals or numbers
– We recommend creating a password that consists of 2 random words (or more) followed by a 3 character number. For example: word-word-word#

Congratulations and welcome to Hour Republic! 😀

Already have an account?
If you registered for an Hour Republic account previously, then you will be redirected to the Sign In page. Please login, or reset your password if necessary.

Registering for Hour Republic: What if a student did not receive a verification email?

When students register, they receive an email message in order to verify their email address. If a student has checked their spam/junk folder to confirm that the email was not received, then teachers have the option to send students a verification link.

1. In the Students section, select a student
2. Click the “i” icon under the student’s profile, and in the General tab, you will see the invitation link at the bottom of the page:

3. Click the green Copy invitation link for... and share it with the student – paste that link into a Chat or Email message.

The copy link always includes the name of the student but please be cautious and ensure that you are sharing the link with the correct student. 

This is the same link that the student would have received had the email gone through.

When students click to open the invitation link, it prompts them to register for an Hour Republic account.

Webinar Schedule

We host live webinars where we walk you through our software (from start to finish), and answer any questions that you may have.

Co-op Hour & Activity Tracking
Mondays @ 11:00am
Tuesdays @ 12:00pm

Form & Learning Plan Generator
Wednesdays @ 12:30pm
Thursdays @ 1:00pm

Volunteer Hour & Activity Tracking
Thursdays @ 11:30am

*All times are in EST.

If you are interested in attending, then email us at info[at]charityrepublic.com with the time slot(s) that you are available. Then, we will happily share the webinar details with you.

OYAP: How to Export / Print Forms, Letters, Certificates and Cards

Export and print OYAP forms for one student

After creating an OYAP form for a student, click the Export button in the
top-right corner of the form. You can choose to export the following OYAP forms:

OYAP Participant Application Form, sections 1 & 2 (“Form PDF”)
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The OYAP card appears on page 4 of this document.
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OYAP Letter

OYAP Certificate

This OYAP certificate is meant to be printed on the Ministry's OYAP paper template that is used for certificates

Export and print OYAP forms for multiple students

In the main Form section, under Recent Forms, (i) select the OYAP Form under the Recent Forms section and then, (ii) select the student forms that you wish to export
Click on the Export Forms icon. You can choose to export the Form PDF, OYAP Certificate or the OYAP Letter. Once exported, the forms are collated into one PDF document that teachers can download or print.

How do I join a webinar?

If you would like to join one of our webinars and learn more about the webinar software we use, please follow these steps:

A. How do I sign up for a webinar?

1. Click here to view our webinar schedule.

2. To join a webinar, please email us and share the following details:
= The date and time that you are available
– The software that you would like a demo of:

Placement / Co-op Tracking
Form Developent (e.g. Work Education Agreements)
Volunteer Hour & Activity Tracking
Faith-Based Hour & Activity Tracking
Extracurricular Hour & Activity Tracking
Certification Tracking
Employer Database

NOTE: Our webinars are live and run for approximately 30 minutes. We answer all of your questions and help you get set up with Hour Republic.

B. In which format are the webinar details shared?

Once we have scheduled you for a webinar, you will receive an email prior to the webinar with of all of the relevant details. For example, the email will appear as follows:

Please join my meeting from your computer, tablet or smartphone.
https://global.gotomeeting.com/join/123456

You can also dial in using your phone.
Canada: +1 (647) 555-5555

Access Code: 123-123-123

New to GoToMeeting? Get the app now and be ready when your first meeting starts:
https://global.gotomeeting.com/install/123456

C. How do I join the webinar?

1. Click on the “Please join my meeting” link

2. When you click on the link, you will get the option to:
(i) Click Join on the Web button to run the software in your current web-browser (does not require downloading GoToMeeting)
OR
(ii) Click Download the App (this step is not required)

3. Once you click one of these options, you will be taken to a page where you can turn your microphone and camera on or off by toggling the corresponding icon. You are not currently in the webinar so you can take your time setting this up.

4. Once you’re content with the settings (tips below), click the button to join the webinar.

SETTING TIPS

You can also change your username by clicking the icon next to your name

If you’re not sure your microphone is working, you can click the icon in the top right corner to open up the Settings.

Once you’re on the Settings page, you can test your microphone and the speakers by toggling the icons next to the appropriate field. You can also opt to call-in by clicking on the Phone tab.

Ready to leave the call? Click the Leave Meeting button at the bottom of your screen.

ICON GUIDE

10. During the webinar, there will be a series of icons in the top right that you can access. The icons are as follows:

Lets you know how many people are in the meeting as well as their usernames.

If your microphone is turned off or if your audio is not working, then the Chat
feature is a great way for you to type any questions you have to the presenter.

If there are any issues with the sound quality of the presenter or your
microphone, then check the Settings to fix any audio problems.

Would you like to discuss your experience with GoToMeeting? Or perhaps change to Fullscreen mode? Have audio issues that can’t be fixed in the Settings? If any of these questions apply to you, then click on the Miscellaneous icon.